FAQs
Have a Question?
How long does shipping take?
Orders are typically processed within 1-2 business days. Shipping times vary based on your location, but most customers receive their orders within 5-7 business days. Expedited shipping options are also available at checkout.
Will it work on my bathroom wall?
It grips best on smooth, non-porous surfaces like glazed tile, glass, acrylic, and fiberglass. It won't hold on textured tile, natural stone, grout lines, or painted/porous walls. Each suction cup needs a flat area about 4"×4".
How much weight can it hold?
It's rated to 70kg (154 lbs) and designed as a balance and steadying aid for getting in and out of the shower or tub. It's not a load bearing medical grab bar, please don't hang or put your full body weight on it. Always check that both suction cups are locked before each use.
How do I install it?
No tools, no drilling. Place it on a clean, dry, smooth surface and flip the locking levers down until they click. Secure in seconds, and it leaves no holes or marks.
Will it damage my wall or leave marks?
No. The suction cups remove cleanly with no holes, screws, or residue, so you can reposition it anytime or take it with you when you move.
What is your return policy?
We offer a 30-day hassle-free return policy. If you're not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be unused, with tags attached and in their original packaging.